SHIPPING & RETURNS
All orders are shipped through United States Postal Service (USPS) and can take 2-5 Business Days for delivery. Please allow up to 2 days to process orders.
We are not responsible for orders shipped to an incorrect address. Nature Capelli ships all orders based on the address given at the time the order is placed. Please verify your address before placing your order. If your order contains the wrong address please notify us via email firstname.lastname@example.org. If the customer enters an incorrect address on a package that has been sent out the customer must reach out to the carrier to intercept the package.
If a package is returned to us for any reason (i.e. damage during delivery, incorrect address) we will issue a replacement or store credit within 3 business days,
We are not responsible for lost or stolen packages that are marked delivered to a customer. It is the customers responsibility to reach out to the carrier to resolve any issues with lost or stolen packages.
If you change your mind and decide that you no longer want your products, please contact us at email@example.com within 24 hours to receive a full refund.
If you are unsatisfied with your order, please send unused items to us for a full refund. We do not accept used items. Customer is responsible for return shipping fees.
575 common St
Lawrence, Ma 01840
All Discounts must be applied by customer during checkout.